Return Policy

Thirty-day return window for eligible products

Eligible products can be returned within thirty days of delivery when accompanied by original proof of purchase and maintained in unopened condition.

30 Days

Return window

Unopened

Condition requirement

Procedure

Requesting a return authorization

01
02
03

Submit request

Package securely

Inspection review

Contact support within thirty days of delivery to initiate your return authorization inquiry.

Return eligible items in their original packaging to ensure safe transit back to our facility.

Returned packages undergo warehouse evaluation to verify item condition prior to credit processing.

Standards

Hygiene standards and credit timelines

Personal care safety guidelines require strict adherence to uncompromised item integrity.

Hygiene
Shipping
Refunds

Strictly non-returnable

Return shipping

Payment credit

Due to personal care hygiene standards, opened or used cosmetic patches are strictly non-returnable.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds are processed back to the original payment method upon successful warehouse inspection.