Return Policy
Thirty-day return window for eligible products
30 Days
Return window
Unopened
Condition requirement
Procedure
01
02
03
Submit request
Package securely
Inspection review
Contact support within thirty days of delivery to initiate your return authorization inquiry.
Return eligible items in their original packaging to ensure safe transit back to our facility.
Returned packages undergo warehouse evaluation to verify item condition prior to credit processing.
Standards
Hygiene standards and credit timelines
Personal care safety guidelines require strict adherence to uncompromised item integrity.
Hygiene
Shipping
Refunds
Strictly non-returnable
Return shipping
Payment credit
Due to personal care hygiene standards, opened or used cosmetic patches are strictly non-returnable.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds are processed back to the original payment method upon successful warehouse inspection.
